Woo-hoo! 🎉
Congratulations! Your first client is a milestone that sets the tone for your success.
Now it’s time to ensure that you hit the ground running. From the moment you schedule that initial consultation to the final touches of post-treatment care, we’ve got you covered.
The value of a single Bodcor client is not just a one-time transaction; it’s an opportunity for long-term revenue generation that can exceed $54,800.
This impressive figure is achievable thanks to Bodcor’s meticulously crafted 76 touchpoint strategy for customer experience excellence.
Our proven approach ensures that each client not only receives top-notch service but also becomes a loyal advocate for your business.
By focusing on every detail of the customer journey, from initial contact to post-treatment care, Bodcor sets the stage for repeat business, referrals, and upsells, making each client a valuable asset for sustainable growth.
Below is your surefire way to make clients happy and grow your revenue. From the moment clients arrive for their Bodcor treatment to the time they leave, this checklist has got you covered.
Each step is tailored to make clients feel comfortable, trust your services, and want to come back. Put these steps into action and you’ll see both client satisfaction and your profits rise.
As soon as your client books an appointment, confirm their contact details. This includes their first and last name, cell phone number, email, and date of birth.
This ensures smooth communication and verifies that they meet the age requirements for treatment.
Below are messaging examples to unlock your own creativity.
This stage is a crucial part of the Bodcor client experience. It sets the tone for the entire treatment process and ensures that both the provider and the client are on the same page.
This proactive approach not only builds trust but also elevates the client’s comfort and confidence levels, making them more receptive to the treatment.
The goal is to always create a seamless, worry-free experience that allows the client to focus solely on their transformation journey.
3 Days Before:
Sharing a referral link with your client three days before their appointment serves multiple purposes.
It not only amplifies the excitement for their upcoming Bodcor treatment but also encourages them to invite friends, family, and colleagues to join them on their transformation journey.
This simple act fosters community, enhances client engagement, and potentially expands your client base.
Below are messaging examples to unlock your own creativity.
2 Days Before:
To safeguard both the client and the provider, it’s imperative to send out the Treatment Consent Form well in advance of the scheduled appointment.
This document clearly explains the Bodcor treatment process, ensuring that the client is well-informed and comfortable with what lies ahead.
By signing the form, the client acknowledges their understanding and agreement, thereby creating a foundation of trust and transparency for the upcoming treatment sessions with Bodcor.
2 Days Before:
Securing the client’s consent for capturing photos or videos during their visit is a crucial step in maintaining ethical and transparent practices.
Sending a Photo/Video Release Form in advance allows the client to understand how their images or footage may be used.
Whether it’s for promotional purposes or for documenting treatment progress, obtaining this permission is essential for respecting the client’s privacy and comfort.
Below are messaging examples to unlock your own creativity.
1 Day Before:
Keeping your client well-informed is key to a successful and satisfying experience. Sending a series of informative messages prior to their appointment can set the stage for a smooth and effective treatment process.
These messages can cover everything from what to expect during the session to aftercare tips, ensuring that the client feels prepared, knowledgeable, and at ease every step of the way.
Below are messaging examples to unlock your own creativity.
1 Day Before:
A timely appointment confirmation eliminates any uncertainty and sets the stage for a successful session.
One day prior to the appointment, send a message to reconfirm the time and date with your client.
This acts as a courteous reminder and allows for any necessary schedule adjustments, ensuring a smooth and efficient experience for both parties.
Below are messaging examples to unlock your own creativity.
1 Day Before:
Providing a detailed outline of the treatment process demystifies what’s ahead, setting your client at ease. One day before the appointment, send a message that clearly explains each step they will go through.
This not only helps to manage expectations but also allows the client to prepare any questions they may have, making for a more interactive and informed session.
1 Day Before:
Guiding your client on what to wear can make a significant difference in their comfort level during the treatment.
A day before the appointment, send them suggestions for attire that is both easy to remove and comfortable to wear.
This simple yet thoughtful step can greatly improve their overall experience.
Below are messaging examples to unlock your own creativity.
1 Day Before:
To optimize the benefits of the treatment, it’s crucial to provide your client with a recommended activity schedule.
A day before the appointment, send them a tailored plan that outlines the types of activities that will complement their treatment.
This proactive approach not only enhances the effectiveness of the treatment but also empowers your client to take an active role in their own wellness journey.
Below are messaging examples to unlock your own creativity.
1 Day Before:
Offering a glimpse into the treatment experience can go a long way in easing any client apprehensions.
A day before the appointment, send them a detailed description of what they can expect during their visit, from the moment they walk in to the post-treatment care.
This sneak peek serves to build anticipation and ensures that the client feels comfortable and prepared for their transformative journey.
1 Day Before:
Eliminate any stress related to finding your facility by sending detailed location description and driving directions a day before the appointment.
This ensures that the client can arrive relaxed and on time, ready to start their treatment. Include landmarks or notable signs to look out for, as well as any parking information, to make their journey as smooth as possible.
Below are messaging examples to unlock your own creativity.
Treatment Day:
On the day of the treatment, set the stage for a seamless experience by sending a final appointment confirmation message.
This serves as a last-minute reminder and provides an opportunity for any final questions or concerns the client may have.
Make sure everything is in place, from the treatment room to the equipment, ensuring that you’re fully prepared to provide an exceptional service.
Treatment Day:
Send your final reminder message to your client to help them stay on track and arrive on time. This message can include any last-minute tips or suggestions, such as drinking water or avoiding certain foods.
It’s a final touchpoint that not only shows your professionalism but also helps to alleviate any pre-treatment jitters the client may have.
Below are messaging examples to unlock your own creativity.
Treatment Day:
As your client arrives, welcome them warmly at the door with a bottle of water, setting the tone for a comfortable and caring experience.
Take this opportunity to give them a brief tour of the treatment room, highlighting its features and safety measures.
Make sure to establish a privacy-friendly environment, reassuring them that their comfort and confidentiality are your top priorities.
This initial interaction serves as a crucial step in building trust and ensuring a positive treatment experience.
Treatment Day:
Before diving into the actual treatment, engage your client in some pre-treatment rituals designed to enhance their overall experience.
Whether it’s a brief consultation to discuss their expectations or a calming aromatherapy session, these rituals serve to relax the client and prepare them both mentally and physically for the treatment ahead.
This is also a great time to address any last-minute questions or concerns they may have, ensuring a smooth and enjoyable process.
Treatment Day:
Kick off the session with vibration therapy, a soothing technique that not only relaxes the client but also primes their body for the treatment to come.
While they’re enjoying the calming vibrations, take this opportunity to walk them through the upcoming process.
Discuss the recommended activity schedule that will maximize their results, the mental benefits they can anticipate, and how this treatment can be a catalyst for forming healthier habits.
This pre-treatment conversation sets the stage for a more informed and engaged client experience.
Treatment Day:
Before diving into the main treatment, ensure that all preparatory steps are completed to set the stage for a successful session.
This is the moment to double-check the treatment bed, offer protective eyewear, and confirm the areas that the client wants to focus on. It’s also a good time to discuss any last-minute questions or concerns the client may have.
Creating this pre-treatment checklist not only ensures that you’re ready to proceed but also builds client confidence in the thoroughness and professionalism of your services.
Treatment Day:
Clarifying the appropriate attire for the treatment is crucial for both comfort and effectiveness.
Make sure to guide your client on what to wear for optimal results and ease during the session.
This is also the perfect time to explain how the treatment will be applied, so there are no surprises.
Transparency in this stage can greatly enhance the client’s comfort and trust, setting the tone for a successful treatment experience.
Treatment Day:
Offering a brief interlude before the treatment begins allows your client to mentally and physically prepare for the session.
Let them know that you’ll step out of the room, giving them the privacy they need to get comfortable and situated.
This pause not only respects their personal space but also adds an extra layer of thoughtfulness to your service, enhancing the overall client experience.
Treatment Day:
Ensuring the treatment bed is ready and providing protective eyewear are crucial steps for a smooth and safe experience.
This preparation sets the stage for a comfortable and secure treatment, allowing the client to fully relax.
It also demonstrates your commitment to their well-being, reinforcing trust and confidence in your services.
Treatment Day:
The treatment phase is where the magic happens. It’s essential to maintain open communication with the client, ensuring they are comfortable and aware of each step in the process.
This is the time to confirm that the device settings are appropriate and that the client is experiencing no discomfort.
Your attentiveness during this stage can significantly enhance the overall experience and effectiveness of the treatment.
Treatment Day:
Before initiating the treatment, it’s crucial to align the treatment paddles on the areas the client wants to target.
This personalized approach ensures that the client’s specific concerns are addressed, making the treatment more effective and satisfying.
Proper paddle placement is key to achieving the desired results and enhancing the client’s overall experience.
Treatment Day:
Setting the right atmosphere is an integral part of the treatment process.
Adjust the room’s lighting, temperature, and even background music to create a soothing environment.
Once the ambiance is set, proceed to configure the device settings tailored to the client’s needs.
This ensures not only the effectiveness of the treatment but also enhances the client’s comfort and overall experience.
Treatment Day:
Open communication is key to a successful treatment session. Before starting the treatment, discuss potential signs of discomfort the client may experience and outline the steps they should take if they feel uneasy.
This proactive approach not only ensures the client’s well-being but also builds trust and confidence in the treatment process.
Treatment Day:
After the treatment concludes, it’s crucial to guide your client through the next steps. Discuss any immediate sensations they might feel and what they can expect in the coming days.
This is also an excellent time to schedule their next appointment and provide any post-treatment care instructions.
Ensuring a smooth transition from the treatment room back to their daily life will leave a lasting impression and encourage repeat visits.
Treatment Day:
Once the main treatment is over, it’s time to resume vibration therapy. This is an opportune moment to re-emphasize the vital role the lymphatic system plays in maximizing the benefits of their treatment.
Remind them that staying hydrated is crucial for optimal results and overall well-being.
By reinforcing these key points, you not only educate your client but also enhance their overall experience and satisfaction.
Wipe Down Device Paddles, Protective Eyewear, and Change Treatment Bed Sheet:
Observing your meticulous cleaning routine can greatly boost your client’s confidence and comfort level in your services.
After each session, it’s crucial to diligently clean the device paddles and protective eyewear, as well as replace the treatment bed sheet.
This focus on cleanliness not only maintains a sanitary setting but also underscores your dedication to client safety and satisfaction. It’s an impactful way to enhance the overall Bodcor experience for your client.
Treatment Day:
After wrapping up the vibration therapy, it’s essential to set the stage for ongoing success.
Take this time to confirm the date of their next appointment and discuss the activities that will yield the best results from their treatment.
This ensures continuity in their treatment plan and keeps them engaged in their journey towards better health and well-being.
Treatment Day:
Once the client has left your facility, the relationship doesn’t end there. Use this opportunity to send them a thoughtful message expressing gratitude for choosing your services.
This not only fosters goodwill but also opens the door for future interactions and potential referrals.
It’s the final touch that can make all the difference in client retention and satisfaction.
Treatment Day:
Upon completion of the first treatment is an excellent time to ask for client feedback. Politely request permission to send them a link for a review, assuring them that their insights are invaluable.
To make the process as easy as possible, offer some suggestions on what they might include in their review.
This not only helps you get the feedback you need but also makes the client feel more comfortable and engaged in sharing their experience.
Below are messaging examples to unlock your own creativity.
The Next Day After Treatment:
End the day by sending a heartfelt message to your client, expressing gratitude for their decision to choose Bodcor for their body contouring needs.
This simple yet impactful gesture reinforces the positive experience they’ve had, leaving a lasting impression that goes beyond the treatment room.
It’s a meaningful way to show that you value their business and look forward to serving them again.
The Next Day After Treatment:
The day after the treatment is a crucial touchpoint for maintaining client satisfaction and engagement.
Reach out to your client to inquire about how they’re feeling post-treatment. This follow-up not only shows that you care about their well-being but also provides an opportunity to address any questions or concerns they may have.
It’s a proactive approach that enhances the overall Bodcor experience, encouraging long-term client loyalty.
Below are messaging examples to unlock your own creativity.
The Next Day After Treatment:
Inquire about your client’s well-being the day after their treatment to ensure they’re feeling great and reaping the benefits.
Use this opportunity to remind them about the essentials: staying hydrated, taking regular bathroom breaks, and engaging in post-meal activities.
These reminders not only optimize the treatment results but also demonstrate your commitment to their overall health and satisfaction.
It’s a comprehensive approach that elevates the client’s experience with Bodcor.
Below are messaging examples to unlock your own creativity.
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Focus on building a strong relationship with your client from the start. Tailor each step of the process to make them feel comfortable and trust your services. Happy clients are more likely to return and refer others, thereby increasing your revenue.
Your message should confirm the client’s first and last name, cell phone number, email, and date of birth. This ensures smooth communication and verifies that they meet the age requirements for treatment.
Send out a series of informative messages prior to their appointment. These messages should cover everything from what to expect during the session to aftercare tips.
It’s advisable to send a referral link three days before their appointment. This not only builds excitement but also encourages them to invite friends and family.
You should send out a Treatment Consent Form and a Photo/Video Release Form well in advance of the scheduled appointment to ensure ethical and transparent practices.
Yes, encouraging clients to bring a friend can foster community, enhance client engagement, and potentially expand your client base.
Send a message one day prior to the appointment to reconfirm the time and date. This acts as a courteous reminder and allows for any necessary schedule adjustments.
A day before the appointment, send them suggestions for attire that is both easy to remove and comfortable to wear.
Provide a tailored plan that outlines the types of activities that will complement their treatment. This proactive approach enhances the effectiveness of the treatment.
Send detailed location descriptions and driving directions a day before the appointment to ensure that the client can arrive relaxed and on time.
Your final reminder message can include any last-minute tips or suggestions, such as drinking water or avoiding certain foods.
After each session, diligently clean the device paddles and protective eyewear while the client is still onsite and able to observe the action, and replace the treatment bed sheet. This focus on cleanliness maintains a sanitary setting and underscores your dedication to client safety.
Upon completion of the first treatment is an excellent time to ask for client feedback. Politely request permission to send them a link for a review.
Inquire about your client’s well-being the day after their treatment and remind them about the essentials like staying hydrated and taking regular bathroom breaks.
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